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FAQ

Quick answers about payment, delivery, returns and your orders.

What payment methods do you accept?

You can pay with any of the options shown at checkout. The cards and wallets we accept are also listed at the bottom of every page.

How long does delivery take?

Delivery time depends on where you are in Bangladesh. You will see the options for your address at checkout, and every order ships with a tracking update.

Shipping Policy
Can I return or exchange an item?

Returns and exchanges follow our refund policy, which explains which items qualify and how to send them back.

Refund Policy
How do I check on my order?

Sign in to your account to see every order you have placed and where it is now.

My account